Many of these sources were used to inform and develop the content of questions in The Teams That Care Game, and we hope you will find them useful in providing further information on developing effective teams in your organisation.
Teams and leadership
NHS Staff Survey 2016: Summary of key survey outputs.
Business Balls, 2016. Free work and life learning [online]
Covey, S.R. 2004. The 7 Habits of Highly Effective People: Powerful lessons in personal change, Free Press.
Firth-Cozens, J. 2001. Multidisciplinary Teamwork: the good, the bad and everything in between. Quality Health Care, Vol. 10(2), pp.65-66.
Michael Page, 2016. Development and retention advice [online]
Nelson B. & Economy P., 2005. The Management Bible. John Wiley & Sons.
NHS Employers, 2013. NHS Team Work – Apple pie in the sky.
Salas, E., Tannenbaum, S. Cohen, D. & Latham, G. eds., 2013. Developing and enhancing teamwork in organisations: Evidence-based best practices and guidelines. Jossey-Bass, Wiley.
The Health Foundation, 2013. Improving Patient Flow.Improving Patient Flow
The Kings Fund, 2015. Leadership and leadership development in health care.
West, M.A. & Lyubovnikova, J., 2013. Illusions of team working in health care. Journal of Health Organisations and Management, Vol. 27(1), pp.134 – 142.
Shared Vision & Objectives
JISC, 2016. Mission and Value [online]
Holden, R. 2009. Success Intelligence: Essential Lessons and Practices from the World’s Leading coaching program on authentic success. Hay House.
Communication and Trust
ACAS, 2014. Employee communications and consultation.
International Matrix Management Institution. 7 tips for leading projects in a matrix.
Mehrabian, A. 2007. Nonverbal Communication. Aldine Transaction.
Mind Tools. Building trust inside your team.
OPP 2012. So you think you know your team? Discover how hidden factors can support high performance.
Ricci, R. & Wiese C., 2011. The Collaboration Imperative. Cisco Systems.
Innovation and Managing Change
ACAS, 2014. How to manage change.
Fisher, J. 2012. Process of Transition.
Franklin Covey. Resources and Tools.
Kotler, J.P., 1996 Leading Change, Harvard Business School Press.
NHS Employers. Retain and improve your workforce.